EU AI Act training for Irish organisations.
Article 4 requires you to take measures supporting your team's AI literacy. We deliver the measure and leave you the record.
Does this apply to us?
If your team uses AI at work, this applies to you.
Article 4 of the EU AI Act binds every provider and deployer of AI systems. Not just technology companies. It has applied since February 2025, and national market surveillance authorities began supervising and enforcing it in August 2026. In Ireland that means your existing sectoral regulators, coordinated by the new AI Office of Ireland.
- 01
Everyday AI tools
Staff using ChatGPT or similar to write copy, summarise documents or translate. The European Commission's own guidance confirms these organisations are in scope and must inform staff about specific risks such as hallucination.
- 02
AI inside software you already bought
Recruitment screening, HR platforms, finance tools and customer service software increasingly ship AI features by default. You are a deployer whether or not you chose the feature.
- 03
Customer-facing AI
Chatbots and AI-generated content carry separate transparency duties under Article 50, which are live now and were not deferred.
- 04
Contractors and agencies
The duty covers people who deal with AI on your behalf but are not on your payroll. Contractors, service providers and agencies need the same appropriate skills as employees.
Most organisations we speak to are already in scope and have not yet taken a documented measure.
See what the law asksWhat the law actually asks for.
The Digital Omnibus rewrote Article 4 in July 2026. The duty is now to take measures that support the development of AI literacy, and the text is explicit that you are not required to guarantee any particular level for any individual. What gets assessed is what your organisation did.
Two things follow, and most providers get them wrong. The European Commission states plainly that no certificate is required, and that an internal record of training and guidance is what organisations should keep. There is also no obligation to test your employees' AI knowledge.
We build to the Commission's own published guidance. Its Q&A sets out four steps any Article 4 programme should cover. Here is how our workshops map to them.
| Step | The Commission asks | Where we cover it |
|---|---|---|
| a | The Commission asksWhat is AI, how does it work, what AI is used in our organisation, and what are its opportunities and dangers? | Where we cover itOpening module and baseline literacy |
| b | The Commission asksIs our organisation developing AI systems, or using systems built by others? | Where we cover itRole and tool inventory |
| c | The Commission asksWhat do staff need to know about these systems, what risks, and what mitigations? | Where we cover itRisk mapping and role-calibrated depth |
| d | The Commission asksBuild the literacy actions on that analysis, accounting for staff knowledge and the context of use | Where we cover itPolicy workshop and your written record |
A generic course cannot do step (d). Calibration to your tools, your roles and your context is the judgement Article 4 actually asks for, and the record of that judgement is what you keep.
Talk to us about step (d)
Workshops.
Delivered live, online or in person in Ireland. Every tier leaves you with a written record of what was covered, who attended and why that depth suited those people in your context.
Half day
Organisation-wide baseline. Three and a half hours. The law as it stands, your role and tool inventory mapped to risk, and baseline AI literacy for everyone who touches an AI tool.
Price on applicationYou leave with: Training record, Attendance logFull day
Baseline plus your first policy draft. Six hours. Everything in the half day, plus role-calibrated depth for the people who configure or oversee AI, and a live workshop drafting your AI acceptable-use policy.
Price on applicationYou leave with: Training record, Tool inventory mapped to risk tier, Draft acceptable-use policyTwo day
Literacy and governance. Day one for the whole organisation, day two for managers and oversight leads. Adds scenario work on real failure modes and takes the policy to sign-off.
Price on applicationYou leave with: Everything above, Signed-off policy, Agreed review cadence, A named internal point of contactFollow-up session
Three to six months later. Ninety minutes. What has changed, catch-up for new hires, a clinic on situations your team has actually hit, and a fresh dated record entry.
Price on applicationYou leave with: A fresh dated record entry
Deploying high-risk AI systems?
The Omnibus relaxed Article 4, but it did not touch the obligation on deployers of high-risk systems to ensure staff are trained for human oversight. The Commission is explicit that relying on a system's instructions for use is not sufficient. That is a separate, deeper engagement. Talk to us.
Talk to usSectors we train.
Article 4 does not single out an industry. These are the organisations that most often find AI already inside their tools and their teams.
Recruitment and HR
Screening tools, applicant tracking and HR platforms that rank or filter people.
Financial services and credit unions
Credit decisions, fraud checks and customer service assistants inside regulated workflows.
Healthcare and pharma
Clinical documentation, summarisation and research tools used by staff every day.
Legal and professional services
Drafting, review and research assistants handling confidential client material.
Public sector and education
Generative tools in administration, teaching and citizen-facing communication.
Marketing and agencies
AI-generated copy, imagery and campaign content that carries transparency duties.
Customer service and retail
Chatbots, ticket triage and personalisation engines that talk to your customers.
Manufacturing and supply chain
Quality inspection, forecasting and scheduling systems that ship with AI by default.
Two trainers, not a platform.

Danny McCabe
Danny has taught over 600 learners and holds a QQI Level 6 Certificate in Training Delivery and Evaluation alongside a postgraduate diploma in education from Liverpool John Moores University. He works at the intersection of training delivery and applied technology, and leads Karv Training's online delivery.

Padraig McCabe
Padraig has spent over thirty years as a senior enterprise trainer and facilitator, working across Agile, Lean Six Sigma and PMO practice with large organisations. He leads Karv Training's in-person delivery in Ireland.
Twenty minutes to work out whether you are in scope, what your team actually uses, and which tier fits. No slides, no pitch deck.
hello@karvtraining.com
Book a 20-minute call.
Karv Web Education Solutions Ltd. Registered in Ireland.